Our goal is to keep our patients happy with our services, so we’ll summarize our booking and appointment information below.
In order to secure your first appointment a deposit is required.
In order to secure longer appointments than 60 minutes deposit may be required.
Your appointment will be approved if you have received an email confirmation.
Please confirm your appointment, even if only by e-mail.
If you cannot attend the appointment, please let us know asap, but at least 48 hours prior to your scheduled appointment. Cancellations are only considered valid if confirmed via e-mail.
Late cancellations or no-shows will be subject to a cancellation fee (£50/30 mins).
We would like to inform you that the duration of dental treatment is not easily predictable, every patient and every appointment is unique. This may cause appointment delays. Please make sure you have enough time so that your time in the waiting room and in the chair comes with the least inconvenience possible. If your appointment can only start with a significant delay, you will be informed by phone prior to the appointment.